Problem-solving means: Helping the other person decide what to do about the problem they are facing

The child with the problem must choose how to solve the problem, because they know the situation best and also are the one who will have to live with the consequences of the choice. If you make the decision for them, than they will blame you if things do not work out.

Steps to Problem-Solving:

D  Define the problem and the goal
What is it that the person wants to change?
What does the person want to do differently?
The goal is usually the flip side of the problem

E  Explore all the options
What are some of the ways to achieve the goal?

C  Consult resource people
Who might offer help, insight, and experience?

I  Identify each alternative
Which option is most workable?
What are the consequences for each option?

D  Develop a step-by-step plan
What specific action steps must be taken to reach the goal?

E  Evaluate/Troubleshoot the plan of action
What problems may occur?
How could these problems be avoided?
If the plan doesn’t work, what alternatives are available?

How can you help a child in problem-solving?

• Suggest alternatives
• Clarify what they are saying (use your empathy and listening skills)
• Share information about resources.